Congratulations!
You have taken the first step to an exciting career here at
Revital Health Physiotherapy & Massage!
Congratulations!
You have taken the first step to an exciting career here at Revital Health Physiotherapy & Massage!
Are you an organized and detail-oriented Admin Assistant looking for an exciting opportunity to contribute to a dynamic team?
Revital Health, a leading skincare and wellness provider in Alberta, is seeking a dedicated and motivated Admin Assistant to join our team. We are committed to providing exceptional care and a holistic approach to beauty and wellness, and we need someone who shares our passion for supporting the well-being of our clients through efficient and effective administrative support.
Responsibilities:
Client Support: Provide exceptional front-line support by greeting clients, answering phone calls, scheduling appointments, and addressing inquiries in a friendly and professional manner.
Appointment Management: Coordinate and manage client appointments, ensuring efficient scheduling and minimizing conflicts to optimize the flow of the day.
Record Keeping: Maintain accurate and organized records of client information, appointment schedules, and treatment notes, ensuring confidentiality and adherence to privacy regulations.
Office Coordination: Support the daily operations of the office, including managing supplies, organizing documents, and ensuring the cleanliness and orderliness of the reception and waiting areas.
Billing and Payments: Assist with billing processes, including generating invoices, processing payments, and handling insurance claims, ensuring accuracy and timeliness.
Communication: Facilitate effective communication between clients, practitioners, and other staff members, ensuring that all parties are informed and coordinated.
Data Entry: Input and update client information and treatment records in the system, maintaining accuracy and up-to-date records for reference by healthcare professionals.
Support for Practitioners: Provide administrative support to osteopaths and other wellness practitioners by preparing treatment rooms, managing documentation, and assisting with other tasks as needed.
Compliance and Confidentiality: Adhere to all professional, ethical, and legal standards, maintaining client confidentiality and privacy at all times.
Requirements:
Experience: Previous experience as an administrative assistant, receptionist, or in a similar role, preferably in a healthcare or wellness setting.
Communication Skills: Strong verbal and written communication skills, with the ability to interact professionally with clients and team members.
Organizational Skills: Excellent organizational and multitasking abilities, with a keen attention to detail to manage appointments, records, and office tasks efficiently.
Technical Proficiency: Competency in using office software, including scheduling systems, email, and Microsoft Office Suite (Word, Excel, etc.).
Customer Service Orientation: A friendly and approachable demeanor with a commitment to providing outstanding customer service and enhancing the client experience.
Confidentiality: A strong understanding of the importance of maintaining client confidentiality and privacy in all interactions.
Team Player: Ability to work collaboratively within a team environment, supporting the needs of clients and practitioners alike.
Adaptability: Flexibility and adaptability to manage various administrative tasks and respond to changing priorities.