Congratulations!
You have taken the first step to an exciting career here at
Revital Health Physiotherapy & Massage!
Congratulations!
You have taken the first step to an exciting career here at Revital Health Physiotherapy & Massage!
Are you an organized and detail-oriented Admin Assistant looking for an exciting opportunity to contribute to a dynamic team?
Revital Health, a leading skincare and wellness provider in Alberta, is seeking a dedicated and motivated Admin Assistant to join our team. We are committed to providing exceptional care and a holistic approach to beauty and wellness, and we need someone who shares our passion for supporting the well being of our clients through efficient and effective administrative support.
Responsibilities:
Client Support: Provide exceptional front line support by greeting clients, answering phone calls, scheduling appointments, and addressing inquiries in a friendly and professional manner.
Appointment Management: Coordinate and manage client appointments, ensuring efficient scheduling and minimizing conflicts to optimize the flow of the day.
Record Keeping: Maintain accurate and organized records of client information, appointment schedules, and treatment notes, ensuring confidentiality and adherence to privacy regulations.
Office Coordination: Support the daily operations of the office, including managing supplies, organizing documents, and ensuring the cleanliness and orderliness of the reception and waiting areas.
Billing and Payments: Assist with billing processes, including generating invoices, processing payments, and handling insurance claims, ensuring accuracy and timeliness.
Communication: Facilitate effective communication between clients, practitioners, and other staff members, ensuring that all parties are informed and coordinated.
Data Entry: Input and update client information and treatment records in the system, maintaining accuracy and up to date records for reference by healthcare professionals.
Support for Practitioners: Provide administrative support to osteopaths and other wellness practitioners by preparing treatment rooms, managing documentation, and assisting with other tasks as needed.
Compliance and Confidentiality: Adhere to all professional, ethical, and legal standards, maintaining client confidentiality and privacy at all times.
Requirements:
Experience: Previous experience as an administrative assistant, receptionist, or in a similar role, preferably in a healthcare or wellness setting.
Communication Skills: Strong verbal and written communication skills, with the ability to interact professionally with clients and team members.
Organizational Skills: Excellent organizational and multitasking abilities, with a keen attention to detail to manage appointments, records, and office tasks efficiently.
Technical Proficiency: Competency in using office software, including scheduling systems, email, and Microsoft Office Suite (Word, Excel, etc.).
Customer Service Orientation: A friendly and approachable demeanor with a commitment to providing outstanding customer service and enhancing the client experience.
Confidentiality: A strong understanding of the importance of maintaining client confidentiality and privacy in all interactions.
Team Player: Ability to work collaboratively within a team environment, supporting the needs of clients and practitioners alike.
Adaptability: Flexibility and adaptability to manage various administrative tasks and respond to changing priorities.
At Revital Health, we believe in fostering a supportive and collaborative work environment that promotes professional growth and development. As an Admin Assistant on our team, you will play a crucial role in ensuring the smooth operation of our office and contributing to the well being of our clients. If you are passionate about administrative work and dedicated to providing exceptional service, we encourage you to apply and become a part of our dynamic team.
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