Congratulations!
You have taken the first step to an exciting career here at
Revital Health Physiotherapy & Massage!
Congratulations!
You have taken the first step to an exciting career here at Revital Health Physiotherapy & Massage!
Are you a compassionate and detail-oriented Medical Office Assistant looking to make a meaningful impact in healthcare?
Revital Health is seeking a dedicated Medical Office Assistant (MOA) to join our team. In this role, you will support patients throughout their healthcare journey by managing appointments, maintaining accurate records, assisting with administrative tasks, and ensuring a positive clinic experience. If you enjoy helping others and thrive in a fast-paced healthcare environment, we'd love to hear from you.
Responsibilities:
Patient Reception: Welcome patients, manage check-ins and check-outs, and provide exceptional customer service.
Appointment Coordination: Schedule, confirm, and manage appointments while ensuring efficient clinic flow.
Patient Records: Maintain accurate and confidential patient files, treatment notes, and documentation.
Phone & Email Support: Respond to patient inquiries professionally and assist with appointment-related requests.
Billing & Insurance: Process payments, invoices, direct billing, insurance claims, WCB, and MVA documentation.
Clinic Administration: Assist with daily administrative tasks, document management, and office organization.
Data Entry: Accurately enter and update patient information within clinic systems.
Practitioner Support: Assist healthcare practitioners with scheduling, treatment room preparation, and administrative needs.
Compliance & Privacy: Follow healthcare privacy regulations and maintain patient confidentiality at all times.
Requirements:
Experience: Minimum 2 years of experience as a Medical Office Assistant, Medical Receptionist, or similar healthcare administrative role.
Communication Skills: Strong verbal and written communication skills with a professional and patient-focused approach.
Organization Skills: Excellent multitasking and organizational abilities with strong attention to detail.
Technical Skills: Proficiency with Microsoft Office, scheduling software, and electronic medical record systems.
Customer Service: Demonstrated ability to provide outstanding patient care and support.
Confidentiality: Strong understanding of patient privacy and confidentiality requirements.
Teamwork: Ability to collaborate effectively with healthcare practitioners and clinic staff.
Adaptability: Comfortable working in a fast-paced healthcare environment and managing multiple priorities.
At Revital Health, we are committed to providing exceptional patient care in a supportive and collaborative environment. As a Medical Office Assistant, you will play an important role in ensuring efficient clinic operations and delivering a positive experience for every patient. If you have at least 2 years of relevant experience and are passionate about healthcare, we encourage you to apply today.
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